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01-26-2019, 12:43 PM
(This post was last modified: 02-14-2019, 10:47 AM by Epg Admin.)
It seems that changing the infrastructure after the outage last weekend, something went wrong and we have issues with m3u uploads.
Please be patient, we are working on it.
Do not delete anything if you want to keep it!
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I hope it will be solved this week.
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Any update on this? Service is unusable for me.
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Sorry, we have no ETA.
We are working on it.
We have reorganized and restructured the whole system.
We have 18 servers instead of 6 now.
We have massive coding and configuring to do.
It is not a 5 minute fix.
Please be patient.
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Its been a month for me that I cannot use the service and I am sure I am not the only one. I'd say I am being patient. I've paid for something I can't use.
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Your service imported my 40k+ line m3u before your outage. Ever since then it has not worked. I would think you would work on a fix and not tell customers it is their problem? I cannot manually update my m3u everyday, then re-upload. As you can imagine re-organizing channels takes hours each time. The Change remote M3U URL option is not working either. It does not update changes. So tell me what else I can do to make this work.
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02-11-2019, 11:43 PM
(This post was last modified: 02-11-2019, 11:44 PM by Epg Admin.)
What don't you understand from the words "we", "are", "working", "on" and "it"?
In your place I would keep my mouth shut and wait patiently, because your account is already suspicious enough and you are dancing on sharp edges, because no matter what you told us, a private person doesn't need so much organizing when he has a website selling TV boxes.
My list is unchanged since 2 years.